Wednesday, August 1, 2007

NYCTA Unveils Elevator & Escalator Access Status Webpage

Today the MTA unveiled their on line web page (link HERE and through this post’s title) so riders can monitor and check what elevators and escalators are not working or under repair. Our own Roosevelt Island subway escalators are prominently shown as out of service.

The site is currently updated three times daily at 6 a.m., 3 p.m., and at 10 p.m..

This information was already available by phone at 1-800-734-6772 (recording) or via 718-596-8273 (TTY). The MTA is asking that reports of any additional outages be reported to 718-243-3222 from 8 a.m. to 5 p.m.

The site includes a disclaimer that elevator & escalator status is subject to change without notice. Does that mean they are already stating that if the list is wrong they can’t be blamed? Sounds like it.

My wife quickly learned with two children in a stroller to ask our Island wheelchair residents if they knew whether our subway elevators were out of service as I am sure this info travels quickly. Luckily for all of us if our elevators are out of service the next subway stop in either direction has an elevator where hopefully you can turn around and take the train back to Roosevelt Island to get yourself to the RI platform that has the working elevator.


My wife reported to me, at around 3pm, that the elevator at Roosevelt Island on the Queens bound platform was out at around 2pm and we reported it. As of 4:30 pm I have seen changes on the NYCTA site but our elevator has not been listed. I'd rather hear it was working again anyway.

Another option if you are not in a wheelchair or pushing a large stroller to get from one platform to another is simply go up the bottom flight of stairs to the lower mezzanine and back down the stairs to the opposing platform to get to the working elevator. Not sure why I did not think of this earlier.

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